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Newsletter

November 2017

It’s coming to the end of another year and again it’s that feeling it’s been fast and eventful. Dr Mick is watching his new grandson walk and start to talk, Dr Lara has her beautiful new boy Grayson who she says is a dream baby, and I'm writing this waiting for my new grandson Te Makahi Hardy to arrive any time under the care of an old friend, midwife Helen Bryant, at Waitakere Hospital. While Dr Lara is on her six months maternity leave we are lucky to have Dr Kewa Mascelle back with us for the six months looking after her practice. Some patients will remember Dr Kewa from when he was a registrar here, when he left the hospital after seven years of paediatric experience, and saw the light and joined the real world! Meriana Te Tuhi, our Practice manager has added to her family, a grandson.

It’s sad but our long term receptionist Pat has retired this year too (she doesn’t look old enough to me to do this) and so did Paula (ditto), and patients will notice changes on the front desk especially as soon after joining us our new receptionist Natalie broke her leg and has had severe complications so been very delayed in getting back to work. We were exceptionally lucky to secure the services of two very experienced receptionist’s from another practice in town which closed down, Jane and Rachel, who helped us out for some months, and brightened the surgery with their humour, smiles and utter professionalism. We are very grateful for their help and loved having them here.

As usual we will be open over Christmas and the New Year but with reduced staff, just for all those medical things that crop up unexpectedly. While it’s not time for routine matters like smears and surgery, there will be one doctor, one nurse and one receptionist for the three business days (Wednesday, Thursday and Friday) after Christmas and again after New Year. For those on the Portal you will have to ring to book or just come on down as it’s a first come, first served setup.

The portal is working well for those who have enrolled and given us their email so we can send them their specific code to gain entry via the internet. It means patients at any time of the day or night can access their personal records, results, ask nurses questions, request repeat scripts and make appointments. If you want to know more and are not on the Portal, please talk with one of the receptionists.

Our new Registrar Dr Anna Fischer joins us on December 13th: our lovely current Registrar Dr Anne Tuala has finished up and is sitting her clinical exams as I write this (I can’t imagine she won’t pass with flying colours as she has been a joy to have her here with us these last six months).

- Dr Jacqueline Allan

 

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